Best Public Response Letters to WestJet Bumping the Cello — by Paul Katz
I want to thank the 200 or so people who have emailed me in support of my dispute with WestJet Airlines and I apologize if your comments were not used below. Don't want this blog to be too, too long! Only 1 email was critical of me and I include it below. The responses are worth reading...illuminating, useful...and a couple are hilarious! —Paul Katz ------------------------------ Dear Paul, I felt absolutely sick when I read your story. I am a flight attendant for XXX Airlines and my husband a Captain of 32 years. I am dumbstruck by the stupidity of airline staff and ultimately airline management when it comes to the handling of priceless instruments on flights. Our twins, a cellist and violinist, experienced similar treatment at the Canadian National Music Competition in [...]